Friday, 27 April 2012

CRM with SMS Integration

CRM can be configured with SMS integration to work with inbound SMS responses from customer or sales agents. SMS marketing is considered to be one of the few marketing techniques that is used to reach the targeted customers at anytime and anywhere. 


Being able to communicate through SMS keeps your customers or employees informed in real time and dramatically reduces the cost and time associated with the process tasks maintaining a positive customer experience with your business.


Maple CRM provides flexible SMS integration solutions and ensures that SMS communications can effortlessly keep running and it can provide continuous and consistent SMS delivery.


Maple CRM can be easily integrated with other systems to automate the SMS based workflow of organization infrastructure and reduces the communication overheads. SMS integration includes sending & receiving of information through SMS and processing the same for further communication. Maple ensures that SMS communications can effortlessly keep running and it can provide continuous and consistent SMS delivery. 


Check few sample configurations for SMS Based CRM Solution.

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